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Participant
August 1, 2020
Question

Refunds

  • August 1, 2020
  • 1 reply
  • 541 views

Just wondering, just clicked to subscribe. It took the $$ out of my account, then I realized it was wrong thing I subscribed to so I canceled within minutes, will I get refunded? And if so how long does it take? Tia

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1 reply

ls_rbls
Community Expert
Community Expert
August 2, 2020

See this quote  from the Adobe Subscription and Cancellation Terms: 

 

"Cancellation Terms

You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here."