Skip to main content
V
Vamshikrishna29861135we87
Participant
May 12, 2023
Question

Regarding loss of Comments

  • May 12, 2023
  • 1 reply
  • 788 views

Hi, I'm using Samsung galaxy tab S6. I have been using Adobe pdf reader to read many pdfs but I started using comment feature to underline and highlight text in pdfs as I opted for soft material in my Masters programme. But I'm facing difficulty and I'm fed up to use adobe pdf reader as I'm losing comments in a file. And I also found that whenever I open to comment again, new files are being created everytime I comment. For example, original file is Block 1 and when I comment in it, next day I don't see any of my work in the main folder. But when I open adobe reader, there I can see Block 1-1 with my comments. When I open original folder and comment again, a new file named Block 1-2 will be created and this continues every day. Finally, all comments are not in single file rather different files named Block 1-1, Block 1-2, Block 1-3 and so on. This problem exists even after I upload to Cloud storage after commenting.Please tell me any solution to this problem. Thankyou

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
May 20, 2023

Hi @Vamshikrishna29861135we87,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The application version of Acrobat Rader Mobile you are using (go to Profile-> About Acrobat);

2. The Android version you are using;

3. A screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik

V
Vamshikrishna29861135we87Author
Participant
May 20, 2023
Hi Souvik,

Thank you for responding to my email. Yeah sure. I'll try to explain the
problem I'm facing with the help of images & screen recording.
1. I have number of pdfs as a part of my masters degree and all are in
Ignou content folder like block 1, block 2, book 1 and so on.
2. Here I'm using Block 1 pdf to explain the issue.
3. In Block 1, I have already commented, closed the pdf.
4. I will go to my folder Ignou content as mentioned above and open the
same pdf to start reading or commenting.
5. Then the pdf will open and I cant see any of my comments made earlier
or yesterday.
6. A new pdf named Block 1 will be there in reader.
7. Next time the same thing happens and a pdf named Block 1 (1) will be
created.

Is this because I go to folder and open the pdf next time? Otherwise its
difficult to find pdfs of same semester at one place.
S_S
Community Manager
S_SCommunity Manager
Community Manager
May 20, 2023

@Vamshikrishna29861135we87 Thank you for sharing the workflow. 

 

Would you mind logging in to the platform and then attaching the images and the screen recording you were referring to? 

 

Emailing them with the response does not attach the files to the original response.

 

Thanks,

Souvik

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices