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dhruvatrpathi6187
Participant
April 30, 2018
Answered

Regards Cancel my subscription

  • April 30, 2018
  • 1 reply
  • 699 views

Please I want to cancel my subscription of Adobe and i want refund it's my request

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Dhruvatrpathi,

    We see that you have made a purchase for Android device via 3rd party re-seller (could be Google Playstore). Any purchase made through the iTune/Google Playstore can not be canceled by Adobe, as we don't get to access the transaction details.

    You may refer to the help article where its explained in details, how to cancel the subscription- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    However, we have responded to your duplicate query created here- Cancel subscription

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 30, 2018

    Hi Dhruvatrpathi,

    We see that you have made a purchase for Android device via 3rd party re-seller (could be Google Playstore). Any purchase made through the iTune/Google Playstore can not be canceled by Adobe, as we don't get to access the transaction details.

    You may refer to the help article where its explained in details, how to cancel the subscription- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    However, we have responded to your duplicate query created here- Cancel subscription

    Regards,

    Akanchha

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