Skip to main content
Liss24227180bo5s
Participant
Apr 27, 2022 8:55 PM UTC
Answered

Rembolso

Buenas tardes necesito el rembolso debido a que se realizó la compra por error 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Souvik_98
    Souvik_98Correct answer
    Inspiring
    Apr 28, 2022 9:23 AM UTC

    Hello Liss,

     

    Hope you are doing well. As per the above description, I understand that you want to avail a refund for the subscription purchase.

     

    However, the refund for mobile device related subscription is handled by the store through which you download the application. To get more details about cancelling and avail the refund, please click the below links as per your device platform:

     

    For Android: Subscription Services — Acrobat for Android Help (adobe.com)

    For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

     

    Hope this helps.

     

    Thanks,

    Souvik.

    https://www.souviks.co.in/
    View reply

    5 replies

    rubi_esmeralda_0813
    Participant
    Sep 30, 2024 8:46 PM UTC

    REMBOLSO


    Necesito un rembolso de cobro la aunualidad por accidente necesito mi dinero Porfavor. 

    Translate
    Amal.
    Amal.
    Legend
    Oct 1, 2024 8:15 AM UTC

    Hi @rubi_esmeralda_0813

     

    I hope this message finds you well!

    I’ve reviewed the Adobe account associated with the Adobe ID you are using in this community and noticed that there is no active paid subscription linked to it. If you believe you might have subscribed using a different email address, could you please provide that email in a private message? This will help us track down your subscription and assist you further.

    Thank you for your understanding.

     

    ~Amal

    Translate
      rubi_esmeralda_0813
      Participant
      Oct 1, 2024 10:48 PM UTC

      Mi email is [Personal information removed by Moderator]

      Translate
      Souvik_98
      Souvik_98Correct answer
      Inspiring
      Apr 28, 2022 9:23 AM UTC

      Hello Liss,

       

      Hope you are doing well. As per the above description, I understand that you want to avail a refund for the subscription purchase.

       

      However, the refund for mobile device related subscription is handled by the store through which you download the application. To get more details about cancelling and avail the refund, please click the below links as per your device platform:

       

      For Android: Subscription Services — Acrobat for Android Help (adobe.com)

      For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

       

      Hope this helps.

       

      Thanks,

      Souvik.

      Translate
      https://www.souviks.co.in/
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices