Rembolso

Question

tengo un problema cancel la aplicacion 5 dias antes del cobro tengo mensaje de la confirmacion de la cancelacion y resulta que muy por debajo del agua me cobraron la suscripcion cancelo y nuevamente me ponen el mismo mensaje de que la canselacion es exitosa a que estamos jugando
o es un conveniente error con su boton de cancelacion

creative explorer · Answer

@Togo_3310 because your post was under Acrobat Reader mobile, if you made a purchase on your mobile device and through a third-party provider (such as Apple, Google, or Microsoft), your account is managed by them, and their specific subscription and cancellation terms apply. It sounds 'Underwater' is the third-party. Adobe does NOT have access to their accounts or billings. You need to contact Underwater — it may take up to 5-10 business days.... this is why you should always deal directly with Adobe.com

https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html

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