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Participant
Mar 16, 2025 1:19 PM UTC
Answered

Remove banner for generative summary or create a presentation mode without it.

During a presentation while using Adobe acrobat, I accidentally hit the bar at the top of the screen on my iPad. It started summarizing my document and I was unable to read my presentation. so during my presentation, I had to exit out of Adobe, restart it, and get back to my place to continue the presentation. 

I have turned off all AI settings, yet the bar is still there. This has to be removed for acrobat to be the software used during a presentation. The risk is way too high!

 

i've had the resort to covering the top of my iPad with a piece of paper so I don't accidentally hit the bar. 

Amal.
Amal.Correct answer
Legend
Apr 8, 2025 12:52 PM UTC

Hi there

 

Hope you are doing well.

 

The issue has now been resolved. Please update the app from the App Store, restart your device, and check if everything is working as expected.

If you're still experiencing any problems or need further assistance, feel free to reach out.


2 replies

Amal.
Amal.Correct answer
Legend
Apr 8, 2025 12:52 PM UTC

Hi there

 

Hope you are doing well.

 

The issue has now been resolved. Please update the app from the App Store, restart your device, and check if everything is working as expected.

If you're still experiencing any problems or need further assistance, feel free to reach out.


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Amal.
Legend
Mar 20, 2025 7:59 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the version of the Acrobat App you are using? Tap on the profile > About Acrobat. Also, check for any pending/missing updates, try updating the app to the latest version, 25.02.05, from the App Store, reboot the device once, and see if that works. 

 

Let us know how it goes.

 

 

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