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david338131108qf2
Participant
November 23, 2023
Question

Remove password so tools work

  • November 23, 2023
  • 1 reply
  • 263 views

PDF I receive is password required to open. 

 

I have disability need to save the PDF letter I get, so I can recognize text, play it aloud, use fill n sign etc... 

 

I pay for Adobe tools but it won't allow me to remove password protected 

 

I have to use a laptop print to PDF save PDF rename then email back to myself, 

I can't use laptops for more than minutes witj my disability problems so must use Android phone

 how do get rid of read only after I open with the password 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 24, 2023

    Hi @david338131108qf2,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    The mobile versions of Acrobat behave differently compared to the desktop version with the functionalities getting limited on the password protected or read-only files.

    As of now, this functionality is available only on the desktop version of the application.

     

    While I share this feedback with the team, I suggest filling in the feature request/feedback form: https://acrobat.uservoice.com/ to ensure it reaches the product team for further review and future implementation.

     

    Thanks,

    Souvik

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