Request for Full Refund Due to Unused Subscription & Financial Hardship

Hello Adobe Support,

I am requesting a refund for my Adobe subscription charges from the past 12 months.

I did not use the subscription during this period (I did not create any video projects or use the service in a meaningful way). I have already canceled the plan, but I am still concerned about ongoing or auto-renewal charges and the financial impact.

I am currently unemployed and this billing has caused serious financial hardship. Please review my account and help with:

Confirming the subscription is fully canceled and no further charges will occur, and

Refunding the charges from the last 12 months, if possible as an exception.

Thank you for your help. I would appreciate a prompt review and resolution.

Sincerely,