Request for Refund - Accidental Subscription to Adobe Express Premium

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Guys, how do I cancel an automatic subscription? I was automatically subscribed without my consent, and it's using my PayLater funds. I have cancelled it via the Play Store but my PayLater bill is still there, and I am still a premium user.

Cancel subscription

Amal.Correct answer

Legend

Hi there

Hope you are doing well and sorry for the trouble.

To submit your cancellation request and to know more about how it manage your subscription please check out the help article (https://adobe.ly/44UOLAF)

Thanks

Amal

Amal.Correct answer

Legend

Hi there

Hope you are doing well and sorry for the trouble.

To submit your cancellation request and to know more about how it manage your subscription please check out the help article (https://adobe.ly/44UOLAF)

Thanks

Amal

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S

syarif_2501Author

Participant

Hey how do I see the response? I've entered my email in Microsoft but it doesn't work.

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Amal.

Legend

Hi there, we have received your cancellation request, once the billing team will process it you will get a confirmation email. Thanks! ^AD

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