Requesting e sign

Hi there 

Hope you are doing well and sorry for the trouble.

Have you started experiencing this issue recently after the update or were you experiencing it earlier as well. What is the version of the Acrobat Application and the OS you are using? 

To check the version of the app tap on Profile icon > About Acrobat and make sure its updated to the latest version available on App/Play Store and reboot the device once.

Let us know how it goes.