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A
annielex_3154
Participant
November 2, 2024
Question

Requesting refund

  • November 2, 2024
  • 1 reply
  • 304 views

I've been having trouble to get a refund. It was purchased accidentally when I received my allowance and for rentals. I badly need to refund but it was denied. please get back my money. 

This topic has been closed for replies.

1 reply

C
clemiiey_6134
Participant
November 4, 2024

Did you get a refund?  I keep getting billed each month over a subscription I know nothing about

A
annielex_3154Author
Participant
November 4, 2024
No I haven't and it's so frustrating 😭
Amal.
Community Manager
Amal.Community Manager
Community Manager
November 4, 2024

Hi there,

I hope you're doing well, and thanks for reaching out!

I've shared your request with our team to process the cancellation and refund. Once the cancellation is complete, you’ll receive an email notification. Please allow 10–14 business days for the refund to show up in your account, as processing times depend on your bank's policy.

 

~Amal

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