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Participant
Nov 2, 2024 8:19 PM UTC
Question

Requesting refund

I've been having trouble to get a refund. It was purchased accidentally when I received my allowance and for rentals. I badly need to refund but it was denied. please get back my money. 

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6 replies

Participant
Nov 4, 2024 9:01 AM UTC

Did you get a refund?  I keep getting billed each month over a subscription I know nothing about

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Participant
Nov 4, 2024 9:56 AM UTC
No I haven't and it's so frustrating 😭
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Amal.
Legend
Nov 4, 2024 1:25 PM UTC

Hi there,

I hope you're doing well, and thanks for reaching out!

I've shared your request with our team to process the cancellation and refund. Once the cancellation is complete, you’ll receive an email notification. Please allow 10–14 business days for the refund to show up in your account, as processing times depend on your bank's policy.

 

~Amal

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