Reservation creditcard

1 reply
688 views
Translate

Hi,

Yesterdat I saw that there is a reservation on my credit card, but I don't have any membership? Someone that can explain this... cause I can't reach tge customer service!

This topic is closed to new replies. Start a new post to keep the conversation going.

Souvik SadhuCorrect answer

Legend

Hi @Ashanthy285503325p36,

Hope you are doing well. Sorry for your experience with billing.

I checked your account with the email address registered in the community but could not look for any active subscription.

If the charge you mention is on Adobe's end, would you mind sharing a screenshot showing Adobe's name so we can escalate it further for more investigation?

Look forward to hearing from you.

-Souvik.

Souvik SadhuCorrect answer

Legend

Hi @Ashanthy285503325p36,

Hope you are doing well. Sorry for your experience with billing.

I checked your account with the email address registered in the community but could not look for any active subscription.

If the charge you mention is on Adobe's end, would you mind sharing a screenshot showing Adobe's name so we can escalate it further for more investigation?

Look forward to hearing from you.

-Souvik.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.