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Participant
November 24, 2022
Question

resilier abonnement premium

  • November 24, 2022
  • 1 reply
  • 470 views
  • je souhaite résilier dans les 7 jours l'abonnement premium.
  • comment faire car dan abonnement, je ne vois pas gérer pour demander l'annulation. 
  • merci
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1 reply

Krutikka D
Community Manager
Community Manager
November 24, 2022

Hello @agnes27271101615r 

 

I hope you're doing great, and sorry for the trouble.

 

As checked, I cannot see any active subscription linked to this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

To send a private message-

  • Click on my name. 
  • In my profile, click on the "send a message" option on the right side of the screen.

 

However, 

You may refer to the below links for more information on cancellation and refund.

For Android
Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

 

For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

For Desktop applications

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Hoping to hear from you soon.

 

Regards,

Krutikka