Restaurar compra

Question

Tenho uma assinatura mas não está sendo restaurada e nem aparece na minha conta. Não consigo contato com suporte.

Amal. · Accepted Answer

Hi there

Hope you are doing well.

I have checked your Adobe account and found that you have an active plan for Acrobat Premium.

What happens when you try to use the application? Do you get any error message? If yes, please share the screenshot of the same for more clarity. Also, make sure you are logged in to the Acrobat mobile app using the correct Adobe ID, as you are using it on this community.

You may also check the self help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

Let us know how it goes.

Harsh Vardhan Pareek · Answer

Hi @Demetrio22583058ez38

As we have also checked but there is no subscription showing under your email. Please try to check if you have some other email. You can let us know in a private message so we can check to help you better.

Thanks,

Harsh

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.