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Jennifer30574874uq9i
Participant
June 18, 2023
Question

Retaining original files after canceling reader pro

  • June 18, 2023
  • 1 reply
  • 357 views

Hi,

Does anyone know.. if I cannot continue to pay for Adobe Acrobat Reader Pro, will all my files be deleted? Or will I only lose access to the extra features?

 

I am reading that I might lose access to my account if I cancel my subscription. This would not seem right since I previously had free access to it and made most of my files before I even paid for the extra features.  Thanks for your response!

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 26, 2023

    Hi @Jennifer30574874uq9i,

     

    Hope you are doing well. Thank you for writing in!

     

    You might want to take a look at the features you will be missing out on when cancelling the subscription: Manage subscriptions — Acrobat for iOS Help (adobe.com)

     

    Also, any files stored on your cloud drive will not be deleted till the storage quota of 20GB is not exhausted.

     

    Hope this helps.

     

    -Souvik

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