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Can_t_save_freehand
Can_t_save_freehand
Participant
September 29, 2017
Answered

Return button closes text box on PDF

  • September 29, 2017
  • 1 reply
  • 436 views

Hi, i am using Adobe Reader on a Samsung tablet which I have done for 4 years now.  I just completed an update of the Adobe Reader app and now when I open a text box in a PDF when I type a sentence and tap return to go to the next line down it closes the text box. I can not see any way of simply spacing down a line or 2 or more. This is a new problem since the update today. Please help.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Can,

We apologize for the delay in response to your post.

As per the description given above, it seems that you have started facing this problem immediately after installing the update.

However, we have checked the same at our end and this issue is not reproducible.

1- Check with another document, it seems to be a document specific problem than an application update.

if that doesn't work, then-

2- Sign Out from the application

3- Uninstall and then Reinstall it.

Let us know the result.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
November 8, 2017

Hi Can,

We apologize for the delay in response to your post.

As per the description given above, it seems that you have started facing this problem immediately after installing the update.

However, we have checked the same at our end and this issue is not reproducible.

1- Check with another document, it seems to be a document specific problem than an application update.

if that doesn't work, then-

2- Sign Out from the application

3- Uninstall and then Reinstall it.

Let us know the result.

Regards,

Akanchha

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