Ridiculous

Question

While editing a PDF,  Adobe reverts the file eliminating all updates. 3 hours of work just disappeared. I'm paying $70 a year for this?

S_S · Answer

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version;

3. Do you experience this with every file? Would you mind sharing a sample file with us;

4. The location where the file is saved. Is it in the internal storage, Acrobat cloud or other cloud platform.

Look forward to hearing from you.

-Souvik

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