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Participant
April 12, 2020
Answered

ROBBED BY ADOBE ACROBAT FREE TRIAL SCAM

  • April 12, 2020
  • 1 reply
  • 972 views

Hello, on my iPad the app offered me to go premium for 7 days free but then charged me immediately. I comtacted Apple Support for help amd they told me to contact you here. 

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Correct answer Dov Isaacs

We cannot assist you here. These communities are not Adobe Customer Support. If you bought the application via the Apple Application Store, they must be involved. If you bought this via Adobe, contact Adobe Customer Support directly, but this is not the place. Sorry!

 

1 reply

Dov Isaacs
Dov IsaacsCorrect answer
Legend
April 12, 2020

We cannot assist you here. These communities are not Adobe Customer Support. If you bought the application via the Apple Application Store, they must be involved. If you bought this via Adobe, contact Adobe Customer Support directly, but this is not the place. Sorry!

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)