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Participant
June 1, 2021
Question

running slow

  • June 1, 2021
  • 1 reply
  • 544 views

App is running slow in comment and highlight the lines time sometime it automatically exit from the file

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1 reply

Amal.
Community Manager
Community Manager
June 2, 2021

Hi Manvendra singh

 

Hope you are doing well and sorry for the trouble. As described the app is running slow in comment and highlight and sometime exits automatically.

 

- Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

- What is the version of the Acrobat Reader mobile application you are using? To check the version tap on the profile icon on the top right corner > About Adobe Acrobat and try to update the application from Play store (Android) or App Store (iOS) and reboot the device once and check.

 

Regards

Amal