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Participant
March 23, 2025
Question

S pen button for erasing in samsung tablet not working

  • March 23, 2025
  • 1 reply
  • 160 views

I have samsung s6 tablet and my spen works perfectly fine but the issue is regarding the s pen button used for erasing which doesn't work in Adobe , so I need to click again and again on undo button to undo my mistakes . So please kindly look into this and remove the issue as soon as possible.

1 reply

Amal.
Community Manager
Community Manager
March 25, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind d sharing the version of the Acrobat App you are using? Tap on the profile icon > About Acrobat and make its updated to the latest version, try updating the app from the Play Store and reboot the device once and check.

 

Also, a small video recording of the steps you are doing and the issue as it occurs would be very helpful.

 

For future reference and self help you may also refer to the help page https://adobe.ly/4cmXpdv