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Participant
October 22, 2026
Answered

Salve, per sbaglio ho fatto un abbonamento annuale e vorrei ricevere il rimborso dato che non uso questa app e non la userò perché non ho il tempo

vorrei ricevere il rimborso dell’abbonamento annuale dato che non uso l’app

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Community Manager
    October 23, 2026

    Hi perfect_Canvasaef6,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.

    Thanks,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    October 23, 2026

    Hi perfect_Canvasaef6,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.

    Thanks,

    Meenakshi

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