Skip to main content
6
6bylle73
Participant
April 15, 2025
Answered

Sauvegarde copie sur onedrive

  • April 15, 2025
  • 2 replies
  • 280 views

Bonjour a tous, depuis quelques mois je n'arrive plus à sauvegarder mes documents adobe.pdf ils se téléchargent sur leur site sans problème mais pour les mettre dans un dossier sur onedrive rien a faire, alors une "copie récupérée" se met sur le support utilisé : iPad, ordinateur et/ou tel iPhone ou Android...

Que se passe t'il?

C'est très gênant car je voyage beaucoup et n'ai jamais le même support avec moi d'où le Cloud One drive et adobe deux abonnements que je paye...

Merci de votre aide.

 

Correct answer Amal.

Hi there,

Hope you're all doing well.

This issue has been fixed in the latest June update of the Acrobat Android app. Please go to the Play Store, update the app to the latest version, then restart your device and check if the issue is gone.

If you still face any problems or need more help, just let us know,  we're happy to help!

 

 

2 replies

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 7, 2025

Hi there,

Hope you're all doing well.

This issue has been fixed in the latest June update of the Acrobat Android app. Please go to the Play Store, update the app to the latest version, then restart your device and check if the issue is gone.

If you still face any problems or need more help, just let us know,  we're happy to help!

 

 

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 15, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

This is a known issue and our engineering team is actively working on it.

 

While we do not have any fixed time-line, we will keep you posted as soon as we get any update.

 

Thanks for your understanding.

 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices