Save FILE STILL NOT WORKING

Forum|Forum|11 months ago
February 21, 2025
2 replies
779 views

Come on Adobe. Why can't you sort this issue? Save FILE to OneDrive file not working.

Are you forcing us to save to Adobe cloud???

Correct answer Amal.

Hi there

I hope you're doing well. I'm sorry to hear about the issue you're experiencing.

Our engineering team is already aware of this and currently investigating it. While we don't have a confirmed timeline for a fix yet, please rest assured that we’ll keep you updated as soon as we have more information to share.

Thank you for your patience and understanding.

E

E=M�

Participant

This issue seems to be resolved for me now. Many thanks!

S_S

Community Manager

Hi @E=M�,

Glad to know that it worked for you.

Regards,
Souvik.

E

E=M�

Participant

I also can't save Files to Onedrive. This feature was working very well until earlier this year when it failed on my sister's device and then last week the same issue happened for me. This is across a Samsung Galaxy Tab S9, Galaxy Tab S9+ and a Galaxy Fold 4. It is such a shame especially after I just paid for my annual subscription.

Please could someone look into this?

Amal.

Correct answer

Community Manager

Hi there

I hope you're doing well. I'm sorry to hear about the issue you're experiencing.

Our engineering team is already aware of this and currently investigating it. While we don't have a confirmed timeline for a fix yet, please rest assured that we’ll keep you updated as soon as we have more information to share.

Thank you for your patience and understanding.

S

Sandro34427304s1t1

Participant

I've had this issue for over 6 months, I've given up trying. Too bad because it was very useful for me. I've had to find an alternative.

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