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1 reply

Ria Tagra
Inspiring
March 18, 2021

Hi Leew17,

 

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. OS version?
  2. Make and model of your device?

Try to sign out and sign in back to your account. Do the following to restore your subscription:

  1. Tap the profile icon.
  2. Tap Subscriptions or Manage subscriptions
  3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/in/acrobat/mobile-app-faq.html

 

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

Regards

Ria

Participant
March 19, 2021

I am also subscribed to premium and it shows this in my account but am being treated to a trial. Logged out and back in. Pressed button to restore purchases but it said I didn't have any. Please advise.