Mitchell35201403eapz

Participant

Answered

Scam!

Forum|Forum|2 years ago
February 2, 2024
1 reply
268 views

You scammed me! You said it's free trial for 7 days but you automatically instantly deduct 1 month from my account. I dont need this adobe, i just want to check if i can use it, but you deducted from my account!!!! You completely a scam!!!!! That money you took is for my baby's milk and diaper!!!!!!!!

General troubleshooting

This topic has been closed for replies.

Correct answer S_S

Hello @Mitchell35201403eapz,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

Community Manager

Correct answer

Community Manager

Hello @Mitchell35201403eapz,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.