Screen shot issues

Forum|Forum|5 months ago
October 30, 2025
2 replies
134 views

I'm trying to screen shot a multiple page document using my android phone but the new pop up menu keeps getting in the way. Is there a setting I can change as this is now impossible. Thanks

Correct answer Amal Jaiswal

Hi there

Hope you are doing well.

Signed In users can now opt of this workflow, Tap on the profile icon > Preferences > Under screenshots, toggle off ‘Automatically open share menu’

Please update the app to the latest version available on the Play Store and reboot the device once, please give it a try and let us know how it goes.

~Amal

Amal Jaiswal

Correct answer

Community Manager

Hi there

Hope you are doing well.

Signed In users can now opt of this workflow, Tap on the profile icon > Preferences > Under screenshots, toggle off ‘Automatically open share menu’

Please update the app to the latest version available on the Play Store and reboot the device once, please give it a try and let us know how it goes.

~Amal

creative explorer

Community Expert

@efficient_Whirlwind1842 this will differ and vary by phone (Samsung, Google Pixel, OnePlus, etc.), here is the most common path to find the setting (fyi, I am using a Pixel)...Go to your phone's main Settings app. In the search bar at the top of the Settings screen, type "screenshot". Turn off (slide to the left), anything that is on. On my Pixel, I have everything off

m

Amal.

Legend

Hi there

++ Adding to the discussion

This is a know issue and our development team is working on it. The fix will be available in the future updates.

Thanks for your understanding

~Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded