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kbitler
Participant
Jun 28, 2025 11:29 AM UTC
Question

scrolling tackpad in Acrobat doesn't work

trackpad isn't working in adobe acrobat. It works on everything else

 

Details:

macOS Sequoia

Acrobat: 2025.001.20529

1 reply

justlearn
Community Expert
Community Expert
Jun 30, 2025 2:29 AM UTC

@kbitler by any chance, did you restarting the iPad? It would absolutely be the first troubleshooting step to try if the trackpad isn't working correctly in Adobe Acrobat. A simple restart (power cycling your iPad) can often resolve minor software glitches, memory issues, or temporary conflicts that might be preventing the Adobe Acrobat app from correctly receiving input from the trackpad. It essentially gives the entire system, including the app and its connections to peripherals, a fresh start. It ensures that Adobe Acrobat starts from a clean slate, rather than potentially carrying over some corrupted state from a previous session where the trackpad might have disconnected or misbehaved.

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