Se borraron documentos en 2 carpetas en Acrobat

Hi there,

Hope you are doing well and thanks for reaching out.

Acrobat itself does not automatically delete files from your local folders, so when documents disappear without you opening the app, it’s usually due to one of the following situations:

Files were stored in Adobe Cloud and not locally:

If the documents were in Document Cloud, they may have been moved, archived, or deleted through another synced device or user.

Syncing with another device or account:

If you are signed into Acrobat on multiple devices, changes made elsewhere may reflect on your machine.

Folder mislocation: Sometimes files are moved accidentally to another folder and appear “missing”.

If you have created a backup on the Adobe Document Cloud, please login to https://adobe.ly/4ssU1oN > Go to Documents tab > Your Documents and check for the files there and see if that helps.

If Files Are Missing and Not Recoverable, please check:

• Whether you are signed into the correct Adobe ID
• Whether another device with the same account has access
• Whether any cleanup/security software ran recently
  
  

To Help Further please share:

Were the files stored in Adobe Cloud or local folders?

Are you using Acrobat on multiple devices?

Which OS are you on (iOS/Android)?

That will help narrow down the issue further.

~Amal