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Participant
June 18, 2025
Answered

Se cierra la app

  • June 18, 2025
  • 2 replies
  • 155 views

No sé qué pasa en iPhone, cuando intento abrir la app se cierra inmediatamente, ya la desinstale pero sigue igual

si abro un archivo ya guardado abre sin problema pero no puedo ver los archivos de la nube ni nada más 

Correct answer S_S

Hi @vianey_2540,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
June 18, 2025

Hi @vianey_2540,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

S_S
Community Manager
Community Manager
June 18, 2025

Hi @vianey_2540,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.