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Participant
Aug 19, 2024 4:57 AM UTC
Answered

Security for personal documents in stolen device with Adobe pdf reader app installed

Hi

My concern is for the personal documents that were available in Adobe scan and Adobe pdf reader in my stolen device.

If somehow I can make those documents unavailable from that device only.

 

Inspiring
Aug 21, 2024 6:42 AM UTC

Hi @aan_mait

 

I hope you’re doing well. I’m sorry to hear about the difficulty you’re experiencing. I completely understand how frustrating this situation can be, and I wish I had better news for you.

 

At this time, the option you’re looking for isn’t available. However, your feedback is important to us, and I encourage you to share your feedback with our engineering team. Your insights can help us shape future improvements. You can share your thoughts here (https://adobe.ly/3yNaQUr).

 

Thank you for your patience and understanding.

 

~Amal

2 replies

Participant
Mar 3, 2025 8:35 PM UTC

I came here to try do the same thing my tablet  I want to uninstall it. Asso done has opened  it I don't want them to have access to my information . I have a passcode on but obviously they have got in.  Why can we not uninstall it if all our devices are linked 

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Inspiring
Aug 21, 2024 6:42 AM UTC

Hi @aan_mait

 

I hope you’re doing well. I’m sorry to hear about the difficulty you’re experiencing. I completely understand how frustrating this situation can be, and I wish I had better news for you.

 

At this time, the option you’re looking for isn’t available. However, your feedback is important to us, and I encourage you to share your feedback with our engineering team. Your insights can help us shape future improvements. You can share your thoughts here (https://adobe.ly/3yNaQUr).

 

Thank you for your patience and understanding.

 

~Amal

Translate