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M
Maurizio26483768u6e8
Participant
October 7, 2022
Question

see the attachments in a pdf via mobile application

  • October 7, 2022
  • 1 reply
  • 1641 views

Hello, i would like to know if it is possible to see the attachments contained in a pdf file via the mobile application. 

 

If no, is it possible to update the application so that i could see them?

    This topic has been closed for replies.

    1 reply

    A
    aprincessitalian
    Participant
    October 7, 2022

    Was able to download and open a PDF file  ( cable bill)  to read from my Android phone. Since adobe new update it appears I can no longer do this. Do I have to pay for this feature, now? Because Google docs is attempting to do the action and I have ensured all my default download are done by Adobe. I do not trust docs!  Is this why the update was pushed to make me pay to open a pdf file of a utility bill? It never was like that for 10 plus years.- thank you 

     

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    October 7, 2022

    Looks like that you have a other problem.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 10, 2022

    Hi @aprincessitalian @Maurizio26483768u6e8,

     

    Adding to what Bernd said, you do not need a subscription to simply view any PDF files. 

     

    If the issue you are referring to, is specific to your cable bill, I suggest checking with the operator if there was any change in the nature of the creation of PDF bill.

     

    If there was no change, would ou mind sharing a sample file for u sto try and reproduce the issue at our end and also a screen recording of the event happening for better understanding/

    -Souvik.

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