Service doesnt work

Hello Jenny,

I hope you are doing well. 

Are you not able to open the application or use the premium features?

If you are not able to launch the application, please share the below information:

1. The Android version you are using;

2. The application version you are using;

3. A screen recording of what happens when you try to open the application.

If you are unable to use the premium features, 

I checked your account details with the community's registered email address and could not find any active subscription.

Could you share the details of your purchased subscription with me so that I can investigate further?

Thanks,

Souvik.