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CAL.17SYVKNEYW5678
CAL.17SYVKNEYW5678
Nov 9, 2026 3:29 PM UTC
Question

Shared file management

Is there a tab that shows shared files in the app instead of only offering recents and starred which incidentally I'm unable to either star or unstar?

 

yesterday a glance in chrome suggested a lot of files were actively shared than actually are likeky due to an old session data. But cross checking on Acrobat is not really possible according to my app, which he is not providing the widget function it should? 

    1 reply

    PriyankaVishwakarma
    Community Manager
    PriyankaVishwakarmaCommunity Manager
    Community Manager
    Nov 9, 2026 4:52 PM UTC

    Hi@CAL.17SYVKNEYW5678,


    Thank you for reaching out. Based on your description, I understand that you’re looking for a dedicated section in the Acrobat app to view and manage shared files, and you’re also unable to star or unstar files.


    To help us understand the behavior better, could you please confirm:


    • Are you using Acrobat on Android or iOS?

    • What is the complete Acrobat app version installed on your device?

    • Are you signed in with the same Adobe ID and profile in the app and Chrome?

    • Are you looking for files shared by you, shared with you, or both?

    • What happens when you try to star or unstar a file? Is the option missing, unresponsive, or showing an error? If possible, please share screenshots of the app’s file sections and the shared-file list displayed in Chrome, with personal information hidden.


    As a first step, please update Acrobat to the latest version, restart the app, and sign in again using the same Adobe ID.


    You can also refer to the help doucment related to Manage shared files : https://adobe.ly/4iuCklX


    Let us know if this helps.


    Regards,

    ^PV



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