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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 3, 2020

Hi DJH,

 

Sorry for the delay in response.

 

In the Document Cloud, it is not possible to share the folder.

You can only share the file with another person.

 

Hope that answers your question.

Let us know if you need any help.

 

Regards,

Meenakshi

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6 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 3, 2020

Hi DJH,

 

Sorry for the delay in response.

 

In the Document Cloud, it is not possible to share the folder.

You can only share the file with another person.

 

Hope that answers your question.

Let us know if you need any help.

 

Regards,

Meenakshi

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ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
January 3, 2020

I'm sorry this confuses me.

 

If that is not possible then the Adobe Help guide should remove from its content every section that explains how to share files or folders in the document cloud.

 

https://helpx.adobe.com/creative-cloud/help/share.html#file-folder 

 

I thinks the question needs to be rephrased, as you can share a link to multiple users where they can then access a folder with all your saved assets in it, OR,  a link to share a single file.

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Technical Generalist
Meenakshi_Negi
Meenakshi_Negi
Legend
January 10, 2020

Hi Ls_rbls,

 

We appreciate the help you provide here.

 

The question asked on this thread is regarding the Document Cloud account, not the Creative Cloud. Both the cloud spaces are different. In the Document Cloud, you can only share the files or link to files with others.

 

If you check the link that you have shared above, it provides the information on how you can share the files and folders in Creative Cloud account. In the help document, at extreme right you can see the application/service name to which the information applies to.

 

 

 

Let us know if you have any questions.

 

Regards,

Meenakshi

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ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
December 11, 2019

If the suggestions offered in the following thread work for you then you would be wrong: 

 

https://community.adobe.com/t5/get-started/sharing-a-folder-from-creative-cloud/td-p/6667782

 

 

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Technical Generalist
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