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danc90705382
danc90705382
Participant
June 6, 2018
Answered

Sign in on the Fill & Sign app (android)

  • June 6, 2018
  • 2 replies
  • 2012 views

Is there a way to sign in on the Fill & Sign app (android) so it syncs my signature with my adobe cloud account? I have the Adobe Reader app on my phone and whenever I hit the Fill & Sign button, it opens up the Fill & Sign app, but it doesn't have any of my account information there (e.g. name, email, etc) so I don't think it is signed in. Additionally, I have a signature saved but I can't access it on my computer when I sign into my Adobe account.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Danc,

Adobe Fill & Sign app is automatically synced with the Adobe Acrobat Reader mobile application. On Android device there isn't any option to Sign  Out from the application. However, you can try the following-

1- Sign Out from the Adobe Acrobat Reader application and Sign In back.

2- Similarly, Sign Out and from the desktop application and Sign In again.

3- If nothing works, then uninstall and reinstall the application.

Regards,

Akanchha

2 replies

K
keithg10588254
Participating Frequently
May 27, 2020

This does not answer the question. The question is not how to sign out, but how to sign IN, so that the information that should be displayed under "My profile" in the app is in fact displayed there. It is not currently there. On iOS, it auto-populated from somewhere, I don't know where, when I signed in. 

    R
    RIVOCKINC
    Participant
    December 28, 2021

    Having the EXACT same issue. I have an account wuth same email address on my mobile, but when entered into my laptop Im not accessing that said account and being charged addtionally to access whats there.

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    June 7, 2018

    Hi Danc,

    Adobe Fill & Sign app is automatically synced with the Adobe Acrobat Reader mobile application. On Android device there isn't any option to Sign  Out from the application. However, you can try the following-

    1- Sign Out from the Adobe Acrobat Reader application and Sign In back.

    2- Similarly, Sign Out and from the desktop application and Sign In again.

    3- If nothing works, then uninstall and reinstall the application.

    Regards,

    Akanchha

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