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hirammkt
Participant
October 11, 2018
Answered

Signature Field Not showing on Acrobat Reader for mobile

  • October 11, 2018
  • 3 replies
  • 5695 views

So I made a digital PDF Form on Adobe Acrobat Pro for Mac and added a signature fields in first steps of my testing. The Signature field showed perfectly on the Mobile app and opened a Pop up to allow the signature to be made with a finger on the screen. So I finished the form added all the field I needed but now the Signature field does not show up on mobile. If i open it on Adobe Acrobat Pro it does appear. Even on Other apps like PDF Expert the field shows and allows for a signature but not on Adobe Acrobat mobile. I need it to work on Adobe Acrobat Mobile since its the only app available across multiple platforms. Hope you can all help me.

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Hirammkt,

Sorry for the delay in response.

The digital signature feature was never available in the Adobe Acrobat Reader mobile application.

Could you please confirm the Adobe Application on which you have tested the option?

Regards,

Meenakshi

3 replies

sandraw92403980
sandraw92403980
Participant
October 17, 2018

Thanks

DarkKnightBRZ
DarkKnightBRZ
Participant
October 16, 2018

I have the same issue, question is why is this NOT AVAILABLE on the mobile app?? Is it going to be soon or is the issue not going to be fixed?

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 11, 2018

    Hi Hirammkt,

    It seems that you are adding the Digital Signature filed to the PDF form.

    The Adobe Acrobat Reader for the mobile device does not support the digital Signature feature, that is the reason you are not able to view the signature field.

    However, you can view the added digital signature on the PDF form on the mobile application.

    Hope that answers your query.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    H
    hirammktAuthor
    Participant
    October 16, 2018

    Hey Like i said in my Question when I started testing this option of a PDF form the option of the digital signature was available and working 100% on the Mobile app. So it makes no sense that now it does not work Unless Adobe wants to make their app worse.

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity ManagerCorrect answer
      Community Manager
      October 31, 2018

      Hi Hirammkt,

      Sorry for the delay in response.

      The digital signature feature was never available in the Adobe Acrobat Reader mobile application.

      Could you please confirm the Adobe Application on which you have tested the option?

      Regards,

      Meenakshi

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