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Participant
July 21, 2022
Question

Signature issue

  • July 21, 2022
  • 1 reply
  • 352 views

Hi ,

I am unable to get "text" option while adding signature via mobile app.

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
July 22, 2022

Hello Harsha,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile. 

 

Can you please share a screenshot of the error problem for us to understand better? Also, are you signed in with the same email address you have the subscription?

 

Would you mind providing us the below details:

1. The application version of Acrobat Reader Mobile you are using;

2. The operating system you use [Android / iOS] and its version.

3. If issue is with a particular file, please share a sample file for us to investigate further.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.