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1 reply

Souvik Sadhu
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Mar 13, 2024 10:58 AM UTC

Hi @Peggy35685314udor,

 

Hope you are doing well. Thanks for writing in!

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version;

3. A screen recording of the issue.

 

When you get to Fill & Sign mode-> click the sign icon-> try clicking the 'minus' sign to the right of the signature to remove the existing sign, and then add a new one.

 

Hope this helps.

 

-Souvik

 

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