signed files are not sent

Forum|Forum|2 years ago
August 3, 2023
2 replies
396 views

Why did sending signed documents stop working today? instead, a link is sent asking you to install Adobe on your phone as an app.

This topic has been closed for replies.

D

Derek Lau

Adobe Employee

hi Nikita31471232x4ih,

The Acrobat Reader 23.07.01 is available now in App Store and it should resolve the issue. Please try to update the latest version of Acrobat Reader and let us know if it works?

Thank you all for the patience.

Souvik Sadhu

Legend

Hi @Nikita31471232x4ih,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

We have escalated the issue with the team, and they are investigating it.

I will share the update once I hear back from them.

-Souvik

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