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Nikita31471232x4ih
Participant
August 3, 2023
Question

signed files are not sent

  • August 3, 2023
  • 2 replies
  • 397 views

Why did sending signed documents stop working today? instead, a link is sent asking you to install Adobe on your phone as an app.

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    2 replies

    Adobe Employee
    Derek Lau
    Adobe Employee
    August 14, 2023

    hi Nikita31471232x4ih,

    The Acrobat Reader 23.07.01 is available now in App Store and it should resolve the issue. Please try to update the latest version of Acrobat Reader and let us know if it works?

    Thank you all for the patience.

    Souvik Sadhu
    Souvik Sadhu
    Legend
    August 9, 2023

    Hi @Nikita31471232x4ih,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    We have escalated the issue with the team, and they are investigating it.

     

    I will share the update once I hear back from them.

     

    -Souvik

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