Simply annoyed

Why does the app crash every single time I use it? Why does this app not save my work??? Why does the app close and not save my work........... WHY DOES THE APP OUT SYMBOLS INSTEAD OF THE TEXT ORIGINALLY PUT???? WHY DOES THIS APP COST MONEY AND CANT SEEM TO FUNCTION CORRECTLY????? I have been posting for this app for years and im disappointed at how horrible the app is. Also... why when sending documents yall have something saying to download this app??? I want that removed. I actually don't recommend this app to anyone bc of how its not user friendly