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Participant
Jun 18, 2025 4:32 PM UTC
Answered

Since update Adobe Acrobat crashes!!

I cannot get to any of my documents!!

Since the most recent update, I used the app to edit a document and now it won't open.

it opens and crashes immediately 

I have opened storage space, deleted and reinstalled and restarted my phone.

nothing is working!!

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Jun 18, 2025 9:10 PM UTC

Hi @stacy0569,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Jun 18, 2025 9:10 PM UTC

Hi @stacy0569,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

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Souvik Sadhu
Legend
Jun 18, 2025 4:46 PM UTC

Hi @stacy0569,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.

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