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Participant
November 25, 2024
Question

Slow

  • November 25, 2024
  • 1 reply
  • 193 views

Adobe used to work amazingly in the previous version of iOS but the performance is very disappointing for 18.1 and onwards, as an iPhone 11Pro Max user. The app takes too much time to launch and the recent files takes even more time to load. It was super fast for previous versions of iOS

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1 reply

Amal.
Community Manager
Community Manager
November 26, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As you started experiencing this issue after updating the iOS version. To assist you better, could you please confirm the following details?

  1. Current App Version: You can find the version of the Acrobat Reader—Mobile app by tapping on Profile > About Adobe Acrobat within the app.

  2. Check the App Store for any pending or missing updates for Adobe Acrobat Reader and install them if available.

  3. Restart your device after performing the above steps and see if the issue persists.

These steps often help resolve such issues. Please try them and let us know how it goes.