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syed_farzaad_9711
Participant
Nov 25, 2024 8:06 PM UTC
Question

Slow

Adobe used to work amazingly in the previous version of iOS but the performance is very disappointing for 18.1 and onwards, as an iPhone 11Pro Max user. The app takes too much time to launch and the recent files takes even more time to load. It was super fast for previous versions of iOS

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1 reply

Amal.
Amal.
Legend
Nov 26, 2024 3:36 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As you started experiencing this issue after updating the iOS version. To assist you better, could you please confirm the following details?

  1. Current App Version: You can find the version of the Acrobat Reader—Mobile app by tapping on Profile > About Adobe Acrobat within the app.

  2. Check the App Store for any pending or missing updates for Adobe Acrobat Reader and install them if available.

  3. Restart your device after performing the above steps and see if the issue persists.

These steps often help resolve such issues. Please try them and let us know how it goes.

 

 

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