Answered
Solicito estorno e cancelamento de assinatura
Boa noite, baixei o app recentemente porém não aprovei nenhuma assinatura no meu cartão e no momento estou cobrada, gostaria por gentileza que me estornassem o valor, obrigada!
Souvik SadhuCorrect answer
Legend
Jul 3, 2024 4:14 PM UTC
Hello @Marcos383275345nla,
Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/45PvVcY)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/45PvVcY)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Hope this helps.
Thanks,
Souvik.
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