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HeyLeom
Participant
July 9, 2022
Answered

SOLICITO UN REEMBOLSO

  • July 9, 2022
  • 1 reply
  • 715 views

Buen día. Solicito un reembolo, ya que yo cancele mi plan hace varios dias, pero veo que no se efectuó, y se me acaba de facturar el mes porfavor agradeceria que se me podriera reembolsar ya que es inicios del nuevo mes

This topic has been closed for replies.
Correct answer S_S

@HeyLeom Hi,

 

I checked the details and saw that a subscription for Adobe Stock was canceled, and a refund has been initiated. Just in case you do not receive the amount, I suggest you get in touch with your bank to check the details of it.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 11, 2022

Hello Leom,

 

I hope you are doing well. I am sorry for the trouble.

 

I looked into your account details with the email address registered over the community and could not get any active subscription for Acrobat Reader Mobile.

 

Could you let me know the subscription you are referring to so that we can investigate further.

 

Thanks,

Souvik.

H
HeyLeomAuthor
Participant
July 11, 2022
Buen dia, ya pedí la cancelación pro chat en el soporte de adobe, supongo
que por eso ya no hay la suscripción
S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 11, 2022

@HeyLeom Hi,

 

I checked the details and saw that a subscription for Adobe Stock was canceled, and a refund has been initiated. Just in case you do not receive the amount, I suggest you get in touch with your bank to check the details of it.

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