Skip to main content
Participant
October 9, 2024
Question

Some files on adope is very slow to navigate

  • October 9, 2024
  • 1 reply
  • 247 views

When reviewing a text on adope using I pad I found it very slow while going from page to another  so that is time consuming and delaying my review   Hope if I can solve that 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
October 9, 2024

Hi @hany1973

 

I hope this message finds you well! Thank you for reaching out to us regarding your PDF issue.

To better assist you, could you please clarify whether the problem is occurring with a specific PDF file or if it affects all PDFs you attempt to open? If possible, please try using a different PDF file to see if the issue persists.

Additionally, I would appreciate it if you could provide a detailed description of the steps you are taking when the issue occurs. A short video recording demonstrating the workflow and highlighting the specific problem would be incredibly helpful in diagnosing the issue.

Lastly, I recommend ensuring that your application is updated to the latest version available in the App Store (for iOS) or the Play Store (for Android). After updating, please reboot your device and check if that resolves the problem.

Thank you for your cooperation, and I look forward to your response!

 

~Amal