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Jean5CD6
Participant
May 15, 2021 6:48 PM UTC
Answered

Stop converting word to pdf

Why dose Adobe change all my word document to pdf. How do I stop this please 

    Souvik Sadhu
    Souvik SadhuCorrect answer
    Legend
    Oct 10, 2023 5:01 AM UTC

    I can't access this as the word file goes into adobe and then I'm asked to do a free trial of adobe pdf converter which I don't want I want to open my word docs in word and my pdfs in pdf.

     


    Hi @EMP53,

     

    Sorry for your experience.

     

    It looks like an issue where the default applicaiton to open Word files is switched to Acrobat. 

     

    Please try the steps shared above (if on Windows) or check the below link:

    https://support.google.com/pixelphone/answer/6271667?hl=en

     

    Hope this helps.

     

    -Souvik

    View reply

    17 replies

    Perry32396964opdd
    Participant
    Sep 19, 2023 8:58 PM UTC

    I can.t convert following the process you recomonded.  When I clck changeand word, it will not convert

    it will not change.

     

     

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    Steven3158384999wl
    Participant
    Aug 9, 2023 7:17 PM UTC

    WHY DOES MICROSOFT CONTINUE TO MAKE OUR  LIVES MORE DIFFICULT. DO THEY REALLY NEED TO CHANGE MY WORD DOCS TO A PDF WITHOUT LETTING ME KNOW OR SPEND AND HOUR TRYING TO FIGURE OUT THE PROBLEM. IS BILL GATES SENDING ME A CHECK FOR MY TIME??????

     

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      Dov Isaacs
      Dov Isaacs
      Legend
      May 16, 2021 4:48 AM UTC

      There is absolutely nothing that Adobe (and I assume you mean the Acrobat Reader Mobile or any other Adobe software installed on your mobile device) does to automatically convert Word documents to PDF files.

       

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      - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
      JResk
      Participant
      Dec 7, 2022 5:22 PM UTC

      I'm having the same issue.  A Word doc sent via email keeps downloading as Adobe Acrobat.  Super frustrating.  I did find a workaround:

       

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        Souvik Sadhu
        Souvik Sadhu
        Legend
        Dec 7, 2022 7:18 PM UTC

        Hi @JResk,

         

        Hope you are doing well.

         

        The issue that you are referring to, has nothing to do with Adobe but just the fact that the default application to open Word files on your system has been selected as Acrobat Reader.

         

        What you can do is, right click on the file-> click on properties-> click change on the button where it says "Opens With"-> select Microsoft word-> click Apply-> Click OK. 

         

        This should work for all the word files available on your system.

         

        Hope this helps.

         

        -Souvik.

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