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Participant
May 17, 2025
解決済み

Stop my Subscription on November of last year and I’m still getting charged. Can somebody reach out

  • May 17, 2025
  • 返信数 1.
  • 248 ビュー

Why am i still being charged?

解決に役立った回答 Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

++ Adding to the discussion

 

I have checked your Adobe account and found that you have an active plan for Acrobat Pro. To know more about self-cancellation, please check the steps shared here https://adobe.ly/43ru5yp

 

Let us know if you experience any trouble and need more help.

 

 

返信数 1

creative explorer
Community Expert
Community Expert
May 18, 2025

@Playful_worldview1685 if you go to your account on adobe.com, you can actually cancel the subscription on your end. 

 

m
Amal.
Community Manager
Amal.Community Manager解決!
Community Manager
May 19, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

++ Adding to the discussion

 

I have checked your Adobe account and found that you have an active plan for Acrobat Pro. To know more about self-cancellation, please check the steps shared here https://adobe.ly/43ru5yp

 

Let us know if you experience any trouble and need more help.