Lesa22986145fryd

Participant

Question

Sub payment email change

Forum|Forum|4 years ago
February 3, 2022
2 replies
617 views

I'm trying to upgrade my account to premium. When I do so it takes me to my other email addresses on file. I'M LOGGED IN UNDER THE ONE I WANT, however when going to pay for the subscription it'll only give me another account that I have that I do not want to use. There's no option to change it. What do I do?

General troubleshooting

This topic has been closed for replies.

Harsh Vardhan Pareek

Community Manager

Community Manager

Hi @Lesa22986145fryd

Sorry for the delayed response, could you provide us with a few more details to understand the issue better?

1. Your email, but send us in a private message.

2. A video/screen recording that can clearly show the workflow that you are following to purchase the subscription.

Thanks,

Harsh

Participant

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