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Participant
November 28, 2019
Answered

Submit a distributed form from mobile device

  • November 28, 2019
  • 1 reply
  • 903 views

Hi Everyone, I have an issue with a distributed form. If I create the form (using prepare form in Adobe DC pro), and save it and send via  email it to a recipient, and they open it on their Pc/mac they can complete the form and click submit the form (on the top right of the doc)and it is returned and tracked and stored in the response file as is expected

 

But

 

if they open on a mobile device (phone/tablet ios/android they can fill in the form but there is no submit button, if I manually add a submit button to the form- tapping on this results in nothing happening - that is,no email client is launched or any action at all.

 

How to remedy this issue? The key thing here is using distributed forms to track and collect responses having people manually send a copy of the completed form is no use as it is not tracked and data is not collected in the response file.

This topic has been closed for replies.
Correct answer ls_rbls

In the mobile device you need to use the Adobe Sign app.

 

It allows to fill, sign, add email recipients and distribute via email

1 reply

ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
December 7, 2019

In the mobile device you need to use the Adobe Sign app.

 

It allows to fill, sign, add email recipients and distribute via email