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trf22
Participating Frequently
July 17, 2026
Answered

Submit button will not work on IOS.

  • July 17, 2026
  • 2 replies
  • 15 views

I have a form I need employees to be able to submit via cell phone (IOS). The submit button will not work. I have tried multiple things to fix it but when I open it on a cell phone the submit button will not let you select it. It does work on a PC. Can someone please help me?

    Correct answer Amal Jaiswal

    ​Hi @trf22 

    Hope you are doing well, and thanks for posting and for taking the time to test this across devices.

    This is a known product limitation in the Adobe Acrobat mobile app: the action button on PDF forms is not currently supported. This is why the button works perfectly on your PC but appears unresponsive on your iPhone. There's nothing wrong with your form setup.

    For now, the best workaround for your employees would be to access and submit the form from a desktop or laptop browser using Acrobat on the web at https://adobe.ly/4w6iJN9.

    You may also share your feedback with the development team here: https://adobe.ly/4foSKJQ for their consideration and future implementation. 

    ~Amal

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    July 18, 2026
    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    July 17, 2026

    ​Hi @trf22 

    Hope you are doing well, and thanks for posting and for taking the time to test this across devices.

    This is a known product limitation in the Adobe Acrobat mobile app: the action button on PDF forms is not currently supported. This is why the button works perfectly on your PC but appears unresponsive on your iPhone. There's nothing wrong with your form setup.

    For now, the best workaround for your employees would be to access and submit the form from a desktop or laptop browser using Acrobat on the web at https://adobe.ly/4w6iJN9.

    You may also share your feedback with the development team here: https://adobe.ly/4foSKJQ for their consideration and future implementation. 

    ~Amal